"What is this all about? Why are you putting on the gig? Who are you?"
This event is being hosted by Sarada and Adam, with some able assistance from our 2 year old old son, Edwin who is the real brains behind the operation. If you'd like to read a bit more about us – check out our story.
We met at a gig way back in 2004 and have always been big music fans - however, since becoming parents, we couldn't find gigs we could go to without block booking a babysitter, having to leave early and missing the best bits, and questioned why it is so difficult to find gigs that were accessible to parents in our vibrant musical city. Thus, we've made it our aim to bring live music to a family audience in a comfortable, indoor gig venue with a friendly, relaxed atmosphere. Like you used to before the wee ones came along!
"What is the difference between the infant and child tickets?"
We qualify those aged 2 and under as "newborns, toddlers, infants" - these tickets are free with each adult ticket. A child ticket is for those aged 3 and up and while we want to host an event that is open to all, the primary audience for our gigs is parents who wouldn't normally be able to experience live music in this way.
"How accessible is the venue for my pram/buggy/entourage etc?"
The venue is fully accessible with no stairs to enter. The venue room is generally on a single level apart from one step up towards the back of the room.
"What will I do if my baby cries/make noise?"
We love babies. We also love crying and noise. End of.
"I've heard there is a bar but I'm worried about glass and safety?"
All drinks will be served in plastic cups, and we'll be on hand to make sure the venue is safe enough for our son Edwin and your child.
"What if I/my partner/my baby get's hungry?"
We don't like hanger (hunger and anger) at Wake Up Gigs. So in order of priority - feed your baby. If relevant to you, we will make sure breastfeeding and bottle fed babes and mums are as comfortable as possible. There are ten food traders available within Flat Iron Square.
"Is there somewhere to sit?"
This is a gig venue designed mainly for a standing audience. There is easy access to the Cantina bar and food traders next door which has lots of seating in between the artists.
"Is there anywhere to change my baby?"
There will be baby changing facilities in the mens, ladies and disabled toilets. We provide nappies (in different sizes), nappy cream, wipes etc, as we know how much a palaver this all can be. Remember just being able to head out to a gig without any care in the world? Yep. Those days are gone for a while, so enjoy our gigs in the meantime!
"When will set times be announced?"
Set times will be published via our social media in the week leading up to the event.
"What will be happening in between the live performances?"
We will make sure there is a decent playlist on in the background (nothing worse than waiting ages for a band to start in silence!). Seamlessly connected to the venue is the Cantina Bar and ten food traders - grab a drink or something to eat. In the venue we'll also have a small soft play corner, face painting of some of your favourite music icons and colouring in.
"Can I pay by card for food and drinks at the venue?"
"Is there a cloakroom for my pram/buggy/bag/kitchen sink?"
After entering the venue, there is a room we have made available for storing buggies. All items left at owners risk and we cannot guarantee a Wake Up Gig volunteer will be present in this room at all times.
"What are my transport/parking options getting to the event?"
Nearest public transport is London Bridge rail and underground station. The venue is a 5 minute walk from there.
"Do I have to bring my printed ticket to the event?"
As if parents don't have enough to remember to take every time they leave the house. If you have ability to print, please do bring it along but no sweat if not, just show us your email confirmation/barcode.
"Can I leave the venue and re-enter?"
You will receive a wristband on entry (and little ones a Wake Up Gigs sticker) - this will allow you access between the venue, bar and food to come and go as you need.
"I am a wheelchair user and / or I have other accessibility requirements"
Do send us an email (firstname.lastname@example.org) with any queries you might have. The venue is fully accessible, all on a single level with a disabled toilet.
"What can/can't I bring to the event?"
Please do bring that nice big smile of yours. We're parents, we know that when you go out with the small person in your life – they do require what seems like the equivalent luggage allowance of a BA first class flight. We are not going to stop you bringing anything you need to make you more comfortable on the day. We will be stockpiling up on baby wipes because everyone knows the first rule of being a parent is you can never have enough baby wipes. We'll also have BabyBanz ear defenders on sale to protect your little ones from all the noise they aren't making!
"Can I get a refund on my ticket?"
We're afraid all ticket sales are non-refundable.
"I'm press / media and would like more information about the event"
For any PR or press enquiries please email us via email@example.com
"That's great, but has not answered my question"
No worries – just drop us a line at firstname.lastname@example.org and we'll get right back to you